Privacy Statement Contact Us

ActivTrax Privacy Statement

(last updated: June 2012)

ActivTrax is committed to protecting your privacy. Please read the ActivTrax Privacy Statement below and also any supplementary information at the end of this statement for additional details.

ActivTrax is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Privacy Statement.

Other ActivTrax services or partners linked to from this Web site may have their own privacy statements and or terms.

Collection of your Personal Information

ActivTrax collects personal information, such as your e-mail address, name, home or work address or telephone number. ActivTrax may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. Information collected by ActivTrax may be combined with information obtained from other services and other companies.

You may change or edit information about yourself at any time while online by going to the My Profile page.

ActivTrax may also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by ActivTrax for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of ActivTrax.

ActivTrax may keep track of the pages our customers visit within ActivTrax, in order to determine what features and services are the most popular. This data may also used by ActivTrax to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

ActivTrax encourages you to review the privacy statements of Web sites that are linked to ActivTrax so that you can understand how those Web sites collect, use and share your information. ActivTrax is not responsible for the privacy statements or other content on Web sites outside of ActivTrax.

Use of your Personal Information

ActivTrax and its operational service partners collect and use your personal information to operate and deliver the services you have requested. ActivTrax does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Certain ActivTrax services may be co-branded and offered in conjunction with another company. If you register for or use such services, both ActivTrax and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

ActivTrax may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ActivTrax or the site; (b) protect and defend the rights or property of ActivTrax; or (c) act under exigent circumstances to protect the personal safety of users of ActivTrax services or members of the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which ActivTrax or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. ActivTrax abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

You may also stop the delivery of future promotional e-mail from ActivTrax by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

There are some ActivTrax services that send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about ActivTrax products and services. You will not be able to unsubscribe to these mailings, as they are considered a part of the service you have chosen.

Security of your Personal Information

ActivTrax is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities.

Use of Cookies

ActivTrax uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize ActivTrax's pages a cookie helps ActivTrax to recall your specific information on subsequent visits. When you return to ActivTrax, the information you previously provided can be retrieved, so you can easily use the ActivTrax features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ActivTrax services or Web sites you visit.

Use of Web Beacons

ActivTrax Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow ActivTrax to count users who have visited those pages and to deliver co-branded services. ActivTrax may include web beacons in promotional e-mail messages or ActivTrax Newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personal information; they are a technique we use to compile aggregated statistics about ActivTrax Web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. ActivTrax Web pages may also contain Web beacons placed there by third parties to help determine the effectiveness of our joint promotional or advertising campaigns.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact ActivTrax via e-mail. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact ActivTrax directly at 866.879.8729.

Changes to this Statement

ActivTrax will occasionally update this Privacy Statement to reflect company and customer feedback. If there are material changes to this Statement or in how ActivTrax will use your personal information, ActivTrax will prominently post such changes prior to implementing the change. ActivTrax encourages you to periodically review this Statement to be informed of how ActivTrax is protecting your information.

Contact Information

ActivTrax welcomes your comments regarding this Privacy Statement. If you believe that ActivTrax has not adhered to this Statement, please contact ActivTrax by telephone, e-mail, or postal mail.

P.O. Box 60560
Potomac, MD 20859

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