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5 Proven Ways for Your Wellness Center to Improve Member Retention

17 April 2014 | ATX Blogger

When you improve member retention, you’re helping your Wellness Center to support healthy living. A motivating environment encourages members to remain committed and helps them to achieve their individual fitness goals.

Five Tips that Will Improve Your Customer Service

09 April 2014 | ATX Blogger

Even the best company in the world needs to improve customer service to stay ahead of the game. No one survives on the same model of member service forever because the tides of the member base change consistently. Revisit and improve member service on a regular basis to keep the member flow steady.

Adding & Removing Exercises

12 July 2013 | ActivTrax Staff

One of the most commonly requested features from users is the ability to add and remove the exercises they perform on their own.  Our development team has been hard at work making it happen.  In the coming weeks, we'll be releasing a new feature that will allow you to easily add or remove an exercise (or exercises) from your ActivTrax routine.  In our first release, the feature will be exclusively available from any standard web browser or at the ActivTrax kiosk.  But don't worry...we're already working on adding the feature to the mobile website too.

On The Road Again: YMCA 2013 General Assembly

12 July 2013 | ActivTrax Staff

Come visit with us at the YMCA 2013 General Assembly in Philadelphia.  Our booth number is 215.  We're introducing our new Lifecycle Manager -- an even better way to ensure staff and members remain engaged.  We're looking forward to visiting with our customers and meeting new faces.  See you on the road!

New at ActivTrax: The ActivTrax System is Now Called Capture RMS™

01 July 2013 | ActivTrax Staff

There’s a little bit of new all over ActivTrax. You’ll of course notice our new website and new application features like the Lifecycle Manager. We’ve also done a bit of renaming to help better identify products and features that we offer.

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